In case you are not aware, Personal Data Protection Act (PDPA) has taken effect this year. It will be implemented in 2 phases. (i) Do Not Call Registry (DNC); and (ii) the rest of Personal Data Protection Act (PDPA) will be effective from 2 January 2014 and 2 July 2014, respectively.

What is PDPA?

The PDPA establishes a data protection law that comprises various rules governing the collection, use, disclosure and care of personal data. It recognises both the rights of individuals to protect their personal data, including rights of access and correction, and the needs of organisations to collect, use or disclose personal data for legitimate and reasonable purposes.

As a result, the PDPA provides for the establishment of a national DNC Registry

What is DNC Registry?

Objective of the DNC Registry:

Allows individuals to register their Singapore telephone numbers to opt out of receiving marketing phone calls, mobile text messages such as SMS or MMS, and faxes from organisations.

Usage of the DNC Registry:

The DNC Registry list is to be used for verification before any telemarketing activities unless a clear and unambiguous consent in written is obtained from an individual regardless of how he/she is registered with DNC registry.

DNC Registry does NOT regulate against “servicing” call, text, and/or fax.

How does the PDPA work?

The PDPA ensures a standard baseline of protection for personal data by taking into account 9 Obligations which you must comply.

Personal Data Protection Act

How to Register with the Do Not Call Registry
Registration with the Do Not Call (DNC) Registry is free and simple. There are three methods to register:

  1. Online @ DNC Registry website
    Log on to to register or deregister on any Register.
    Note: Access to the device which you are registering the number of is required to complete the registration.
  2. SMS
    Send an SMS with the message “DNC” to the following:

     78772 Register on all 3 Registers
     78773 Register on No Voice Call Register
     78774 Register on No Text Message Register
     78771 Menu for other options (including to deregister)

    Note: You can only register the number that you SMS from and SMS charges will apply.

  3. Phone
     1800 248 0772 Register on all 3 Registers
     1800 248 0773 Register on No Voice Call Register
     1800 248 0774 Register on No Text Message Register
     1800 248 0771 Menu for other options (including to deregister)

    Note: You can only register the number that you call from. This number must not be subscribed to caller-ID blocking service.

Tip: If yours is not a fax number, please also add your number to the No Fax Message Register.

You should expect to stop receiving unsolicited telemarketing messages through your registered telephone number 30 days after registration (if you register on or after 2 July 2014) and up to 60 days after registration (if you register before 2 July 2014).

Your registration does not expire unless you terminate your telephone number or if you deregister your telephone number from the DNC Register(s). You may deregister at any time.

More information can be found on the following websites: ;

About the Author

Ivan Guan is the author of the popular book "FIRE Your Retirement". He is an independent financial adviser with more than a decade of knowledge and experience in providing financial advisory services to both individuals and businesses. He specializes in investment planning and portfolio management for early retirement. His blog provides practical financial tips, strategies and resources to help people achieve financial freedom. Follow his Telegram Channel to join the FIRE community.
The views and opinions expressed in this article are those of the author. This does not reflect the official position of any agency, organization, employer or company. Refer to full disclaimers here.

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