The protection of your personal data is of utmost importance to us. We are committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”) of Singapore. This Personal Data Protection Policy (“Policy”) sets out the manner in which Sgmoneymatters Pte. Ltd. and its related entities, affiliates and subsidiaries (collectively referred to herein as “us”, “we” or “our”) collects, uses, discloses and manages your personal data in compliance with the PDPA.
This Policy applies to our website and all our other products and services (collectively, the “Services”). By submitting any personal data to us and by using our Services, you consent to us collecting, using and disclosing your personal data in accordance with the terms of this Policy.
We reserve the right to update this Policy from time to time. Any changes to this Policy will be posted to this page and will come into effect on the date of posting. Your continued use of our Services will be taken as acceptance of any such change. You are therefore encouraged to check this page regularly.
What is “Personal Data”?
“Personal Data” means data, whether true or not, about an individual who can be identified from that data or from that data and other information to which we have access. Personal data which you may provide to us include the following:
- Full name;
- NRIC Number or FIN (Foreign Identification Number);
- Passport number;
- Photograph or video image of an individual;
- Mobile telephone number;
- Personal email address;
- Residential address;
- Payment-related information such as credit card details and bank account details;
- Information about your use of our website including cookies and IP address (insofar as you may be identified from such information).
When do we collect your Personal Data?
We will only collect your Personal Data where it is reasonable and appropriate to do so in the circumstances. In general, the ways in which we may collect your Personal Data include (but are not limited to the following):
- When you submit forms relating to any of our products or services;
By submitting your Personal Data to us, you warrant that all Personal Data submitted to us is complete, accurate, true and correct. Failure to ensure that such data provided to us is complete, accurate, true and correct may result in inability on our part to provide you with the requested products or services.
For what purposes do we collect, use or disclose your personal data?
In general, the purposes for which we may collect, use or disclose your Personal Data include (but are not limited to the following):
- To provide customer services including responding to your queries and requests and responding to complaints;
- To conduct market research, surveys and interviews;
- To process transactions;
- To manage payment, billing, account matters;
- To provide you with products and services;
- To comply with legal and regulatory requirements;
- For marketing and promotional purposes;
We will only collect and use your Personal Data with your consent or deemed consent or as otherwise permitted under the PDPA or other applicable laws and regulations, and for purposes which you have consented to.
Who do we share your Personal Data with?
In the course of providing you with our products and services, your Personal Data may be disclosed to the following third parties for the purposes listed above.
Your Personal Data may be transferred, stored and/or processed in a country or territory outside Singapore. We will take appropriate steps to ensure that any party in a country or territory outside Singapore to whom we transfer Personal Data is bound by legally enforceable obligations to provide to the transferred Personal Data a standard of protection which is at least comparable to the protection under the PDPA.
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