AXA Guarantees Commercial Claims Service Standards

As one of the leading general insurers in Singapore, AXA Insurance is committed to be Available, Attentive and Reliable to their customers. The slogan of AXA is that “ we do not just promise, we GUARANTEE …”. I quite like that. It really shows the insurer’s confidence in terms of claim handling. You can check the terms and conditions from their website. The highlights are:

ALL SURVEYS* WITHIN 24 HOURS!
*if a survey is necessary

If we fail to deliver our promise…

You will be given a discount* of 20% based on existing policy premium, limited to S$500 per claim, on an aggregate of 40% or S$1,000 per policy (i.e. up to 2 claims per policy), whichever is lower.

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About the Author

Ivan Guan is the author of the popular book "FIRE Your Retirement". He is an independent financial adviser with more than a decade of knowledge and experience in providing financial advisory services to both individuals and businesses. He specializes in investment planning and portfolio management for early retirement. His blog provides practical financial tips, strategies and resources to help people achieve financial freedom. Follow his Telegram Channel to join the FIRE community.
The views and opinions expressed in this article are those of the author. This does not reflect the official position of any agency, organization, employer or company. Refer to full disclaimers here.

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