As one of the leading general insurers in Singapore, AXA Insurance is committed to be Available, Attentive and Reliable to their customers. The slogan of AXA is that “ we do not just promise, we GUARANTEE …”. I quite like that. It really shows the insurer’s confidence in terms of claim handling. You can check the terms and conditions from their website. The highlights are:
ALL SURVEYS* WITHIN 24 HOURS!
*if a survey is necessary
If we fail to deliver our promise…
You will be given a discount* of 20% based on existing policy premium, limited to S$500 per claim, on an aggregate of 40% or S$1,000 per policy (i.e. up to 2 claims per policy), whichever is lower.